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‎12-30-2020 07:17 PM - edited ‎12-30-2020 07:19 PM

HP Recommended
Product: Inkjet printer

What the hell? I just discovered I can’t print because I did not update my credit card info? ! I will not be held hostage for a printer I purchased! I should be able to buy ink anywhere I want! I will be returning this printer to Best Buy!

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1 person had the same question
2 REPLIES 2

‎12-30-2020 08:09 PM

HP Recommended

Hi,

Thanks for using the HP Support Community.

 

What is the printer model?  You can buy and use the Original HP Cartridges from the local store (or online) for the printer model and continue printing.  There should be the Ink Cartridge model number in the Cartridge access area of the printer.

 

Thanks.

I am an HP Employee. Although I am speaking for myself and not for HP.
Click Helpful = Yes to say Thank You.
Question / Concern Answered, Click "Accept as Solution"



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‎12-31-2020 02:21 AM

HP Recommended

Why HP agents aren't answering other cases? I wrote a post 8 days ago and no one answered it. 
Since I couldn't wait anymore, I purchased a care package to be able to talk with someone in chat or by phone, but it still says that my printer is out of warranty. 

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