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Message 1 of 3
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Why am I being held hostage over where I buy ink?

HP Recommended
Inkjet printer

What the hell? I just discovered I can’t print because I did not update my credit card info? ! I will not be held hostage for a printer I purchased! I should be able to buy ink anywhere I want! I will be returning this printer to Best Buy!

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Message 2 of 3
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HP Recommended

Hi,

Thanks for using the HP Support Community.

 

What is the printer model?  You can buy and use the Original HP Cartridges from the local store (or online) for the printer model and continue printing.  There should be the Ink Cartridge model number in the Cartridge access area of the printer.

 

Thanks.



I am an HP Employee
Although I am speaking for myself and not for HP.
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Message 3 of 3
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HP Recommended

Why HP agents aren't answering other cases? I wrote a post 8 days ago and no one answered it. 
Since I couldn't wait anymore, I purchased a care package to be able to talk with someone in chat or by phone, but it still says that my printer is out of warranty. 

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