Why is more Instant Ink being shipped when I just installed new cartridges?

[D4L3]

I just (re)signed up for Instant Ink and installed my first cartridges. I've printed maybe a few pages and received an email that new ink is on it's way. Is it expected that I'd have spare cartridges sitting here for when I need them? I only ask because it takes upwards of a year for me to run through these.

[Irfan_06 · Accepted solution]

Hi @D4L3,

Welcome to the HP Support Community.

Thank you for posting your query, I will be glad to assist you.

I see that you are receiving instant ink cartridges even when you have not requested for any ink.

As the ink cartridges have been already shipped, please keep them with you for backup or you can recycle it by using the below link.

https://www.hp.com/us-en/hp-information/recycling/ink-toner.html

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

I hope this helps.

Take care and have a great day ahead!

Irwin6

HP Support