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I unplugged my printer to clean and organize and when I plugged it back in it reminded me Flash Player is needed and gone.  Now it won't print in color.  Is Flash needed to get color?  Even with setting marked for color, it is missing any words I type in color on my test pages.  Thank you in advance for any insights.  I changed the color cartridge and it still is not printing color in word.  HP 4260 printer

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Hi @Lonepalm42,

 

Welcome to the HP Support Community.

Thank you for posting your query. I will be glad to assist you.

 

I see that you are facing an issue with printing in color on your printer.

To understand the issue and help you, please share the details listed below:

 

- Make a color copy on the printer standalone and let me know if you have the same issue. (Place an original color document on the scanner glass and make a color copy to confirm hardware is working fine)

- Error messages or Blinking lights (if any) on the unit.

- May I know which application you are using to print?

- When was the last time your printer was printing in color?

- Were there any changes made to your printer recently?

- May I know which devices are you using to print eg: Windows PC, Mac, or Smartphone (Android or iPhone)?

 

Note: Do not share any of your personal information such as serial, phone number, email ID, etc.

 

Take care and have a great day ahead!

 

Irwin6

HP Support

Irfan_06-Moderator
I am an HP Employee

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