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Won't print in black. Black catridge is full. Problem is with the printer. Who can fix? Can I speak with a live person with HP?
I have an HP7520 which has stopped printing black.
The ink level on the display show full (it is a new cartridge - for the second time) but the quality report shows black empty.
I have tried everything that I could find googling the problem
You name it, I have tried it!
If I change the paper type to photo I can print black but I suspect that is then using the photo cartridge.
If I send a print from my phone, still no black - which points to a printer problem.
I have had this problem for about 2 months now and am getting nowhere.
If I cant find a solution, the printer will get binned and I will buy from another manufacturer.
From my many attempts at google, this would seem to be a problem found by others but no one has suggested a solution which works for me.
Just an addition to previous post - copy facility also does not print black.
Does anyone read this?
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