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‎01-18-2021 02:27 PM

HP Recommended
Product: HP inkjet 8600 Printer
Operating System: Microsoft Windows 10 (64-bit)

Hi,

I have had this printer for about 8 years and it was working fine until this last time when I went to change the ink cartridges. Now all I get is a message that says. "There is a problem with the printer or ink system, Turn your printer off, then on, if the problem persists contact HP."  Cannot contact HP because they will not offer any help with an old printer.  Have removed the software and reinstalled but still nothing.  Any ideas?? 

Thanks, Pauine

Category:
2 people had the same question
1 REPLY 1

‎01-21-2021 09:29 AM

HP Recommended

@PRohrmann

 

Welcome to HP Support Community


I would like to help

 

Please follow the instructions in this Link: https://support.hp.com/in-en/document/c03081973


Thank you


If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.

KrazyToad
I Am An HP Employee

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