• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
If you're having print quality issues Click here for more tips!
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
HP Recommended
Color LaserJet MFP M181fw
Microsoft Windows 7 (64-bit)

Hi, my Laser priner print clear yellow color next:

50% YELLOW +25% CYAN+ 25% MAGENTA.

Look at the picture. It is the Test quality page from the printer firmware without PC connection.

First, 1/4 must be YELLOW (But first 1/8 of this 1/4  is 50% yellow+50% magenta = orange. Second  1/8 is 50% yellow + 50% Cyan = green)

Second, 2/4 must be  CYAN = Is OK.

Third, 3/4 BLACK = is OK

Fourth, 4/4 Magenta = is OK

The same  problem is with any other color printing.

Yellow always print as 50% YELLOW +25% CYAN+ 25% MAGENTA.

Is print I picture from PC or print test image from printer memory.

I try last version firmware from HP support center - not solved

Try to downgrade firmware from 2019 year - also not solved problem

Can somebody help me?T2.jpg

Test.jpg

 

2 REPLIES 2
HP Recommended

Hello @Alexey_UKR,
Welcome to the HP Support Community!

 

Please provide a "Supply Status Page" to us, how: Print a Supplies Status page 

Then scan and upload here.

The yellow toner cartridge is defective!

Hope this helps! Keep me posted.
Andreas

If my post resolved your problem please mark this post as an "Accepted Solution".
Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks”!


I'm not an employee of HP, I'm as volunteer here.
        
Inquiries via private messages (PM) cannot be answered.
HP Recommended

Thanks. I order new Yellow cartridge.

But now hawe another problem )))

https://h30434.www3.hp.com/t5/Printer-Setup-Software-Drivers/HP-Color-JET-PRO-M181-fw-Not-work-with-...

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.