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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
Alexey_UKR
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Wrong Yellow Color on HP Laser Printer

HP Recommended
Color LaserJet MFP M181fw
Microsoft Windows 7 (64-bit)

Hi, my Laser priner print clear yellow color next:

50% YELLOW +25% CYAN+ 25% MAGENTA.

Look at the picture. It is the Test quality page from the printer firmware without PC connection.

First, 1/4 must be YELLOW (But first 1/8 of this 1/4  is 50% yellow+50% magenta = orange. Second  1/8 is 50% yellow + 50% Cyan = green)

Second, 2/4 must be  CYAN = Is OK.

Third, 3/4 BLACK = is OK

Fourth, 4/4 Magenta = is OK

The same  problem is with any other color printing.

Yellow always print as 50% YELLOW +25% CYAN+ 25% MAGENTA.

Is print I picture from PC or print test image from printer memory.

I try last version firmware from HP support center - not solved

Try to downgrade firmware from 2019 year - also not solved problem

Can somebody help me?T2.jpg

Test.jpg

 

2 REPLIES 2
Andr-1611
Level 15
Level 15
637 631 61 325
Message 2 of 3
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HP Recommended

Hello @Alexey_UKR,
Welcome to the HP Support Community!

 

Please provide a "Supply Status Page" to us, how: Print a Supplies Status page 

Then scan and upload here.

The yellow toner cartridge is defective!

Hope this helps! Keep me posted.
Andreas

If my post resolved your problem please mark this post as an "Accepted Solution".
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Alexey_UKR
Author
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Message 3 of 3
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HP Recommended

Thanks. I order new Yellow cartridge.

But now hawe another problem )))

https://h30434.www3.hp.com/t5/Printer-Setup-Software-Drivers/HP-Color-JET-PRO-M181-fw-Not-work-with-...

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