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Hi, my Laser priner print clear yellow color next:
50% YELLOW +25% CYAN+ 25% MAGENTA.
Look at the picture. It is the Test quality page from the printer firmware without PC connection.
First, 1/4 must be YELLOW (But first 1/8 of this 1/4 is 50% yellow+50% magenta = orange. Second 1/8 is 50% yellow + 50% Cyan = green)
Second, 2/4 must be CYAN = Is OK.
Third, 3/4 BLACK = is OK
Fourth, 4/4 Magenta = is OK
The same problem is with any other color printing.
Yellow always print as 50% YELLOW +25% CYAN+ 25% MAGENTA.
Is print I picture from PC or print test image from printer memory.
I try last version firmware from HP support center - not solved
Try to downgrade firmware from 2019 year - also not solved problem
Can somebody help me?
Hello @Alexey_UKR,Welcome to the HP Support Community!
Please provide a "Supply Status Page" to us, how: Print a Supplies Status page
Then scan and upload here.
The yellow toner cartridge is defective!
Hope this helps! Keep me posted.AndreasIf my post resolved your problem please mark this post as an "Accepted Solution".Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks”!
Thanks. I order new Yellow cartridge.
But now hawe another problem )))
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