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HP ENVY 5055 All-in-One Printer
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How do I get the correct cartridges 

1 REPLY 1
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Hi @KtDuncan47,

 

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

 

May I know what you mean by correct cartridges? May I know if are you enrolled in Instant Ink? Are you referring to instant ink services? Or did you get the cartridges from the HP website?

Please elaborate and we will help you with the same:)

 

I hope this helps.

 

Take care and have a good day.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Rachel571 

HP Support

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Sneha_01- HP support
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