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Year old printer will not print

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HP Color LaserJet MFP M281fdw
Microsoft Windows 10 (64-bit)

HP Color LaserJet MFP M281fdw was bought a year ago.   A month ago replaced black toner with required toner and ever since then it will not print.  Tried updating and cleaning but nothing seems to be working.  Black is full and the 3 colors are over half full but only print blank page.  Any assistance would be helpful.  Thanks

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HP Support Agent
HP Support Agent
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Hi @hhartley9131,

  

If you have already performed the steps from the document Black or Color Ink Not Printing, Other Print Quality Issues and the issue persists, it could be a hardware failure.

Please reach out to the HP Support in your region regarding the service options for your printer.

 

If you are having trouble navigating through the above options, it's most likely because the device is out of warranty. If yes? please send me a private message with the region you are contacting us from. Check next to your profile Name, you should see a little blue envelope, please click on it. 

 

Hope this helps!

 

And, Welcome to the HP Support Community. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping

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