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Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
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‎03-09-2023 01:03 PM - edited ‎03-09-2023 01:09 PM

HP Recommended
Product: HP Smart Tank 7001 All-in-One

I have the Smart Tank 7001. Recently when printing documents, the yellow color does not print. I receive no error codes when printing documents, simply a different color printed in its place (example: a logo that is green comes out light blue). I've printed out a "Printer Status Report" and everything shows correctly, except the yellow, which is just blank. The yellow tank is pretty full. I've also run diagnostic tests on the printer with it showing no problem, and the color doesn't show on the "Print Quality Diagnostic Page" What else can I do to troubleshoot and get the yellow to print again?

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