Yellow on HP 6970 prints a faint purple color in all test prints. Brown is printing Purple.

[sojorner]

I'm having an issue with my printer. When I print a color test page, the yellow comes out like a very light purple / pickish color. 

When I try to print an image with browns in it, it comes out purple-ish, no brown.

I cleaned the print head using the tools in the Printer software several times and no improvement. I'm enrolled in the HP Ink program. Seems to have been a problem since I installed the last Yellow cartridge. 

Not sure if this a cartridge issue or printer issue. The cartridge is nearly full. I dabbed the cartridge with a tissue and it had a yellow spot on it afterwards. Seems that the ink is getting to the bottom of the cartridge, but isn't being put on paper. 

Regards,

Doug Hober 

[Personal Information Removed]

[sandytechy20]

@sojorner

Welcome to the HP support community.

I understand that you are having print quality issues, I am glad to assist you.

If you have tried all the steps mentioned in this HP document:- Click here

And if the issue still perists, to assist you better, We would need some information related to your Instant Ink Subscription. 

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