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Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
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Microsoft Windows 10 (64-bit)

printed very light, now nothing

1 REPLY 1
HP Recommended

Hi @Cobrajet514,

 

Welcome to HP Support Community.

 

Thank you for posting your query, I will be glad to help you.

 

It sounds like your HP printer may be experiencing some issues with ink delivery or printhead functionality. Here are some troubleshooting steps you can try to resolve the problem.

 

  • Check Ink Levels: Ensure that your ink cartridges have enough ink left. Replace any cartridges that are low or empty.
  • Clean Printheads: Your printer may have an option to clean the printheads. This can often resolve issues with print quality. Refer to your printer's manual for instructions on how to perform a printhead cleaning.
  • Align Printheads: Some printers have an option to align the printheads, which can improve print quality. Again, consult your printer's manual for instructions.
  • Check Paper Type and Quality: Ensure that you are using the correct type and quality of paper for your printer. Using low-quality or incompatible paper can affect print quality.
  • Update Printer Drivers: Make sure that your printer drivers are up to date. Sometimes, outdated drivers can cause printing issues. You can usually download the latest drivers from the HP website.
  • Restart Printer: Sometimes, simply restarting your printer can resolve temporary issues.
  • Check for Firmware Updates: Check if there are any firmware updates available for your printer. Firmware updates can sometimes fix bugs or improve printer performance.

 

By following these steps, you should be able to diagnose and hopefully resolve the printing issue with your HP printer.

 

I hope this helps.

 

Take care and have a good day.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Alden4

HP Support 

Raj_05
HP Support Community Moderator
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