after cleaned cartridges and aligning printer I still have incomplete letters at the beginning of a

[rog801]

 print quality unacceptable  after running cartridge cleaning and printer alignment 3 times

[Hawks_Eye]

Hi @rog801 

Welcome to the HP Support Community! 

Thanks for posting your query! We're here to help you get back up and running.

It sounds like you've done the right steps by cleaning the cartridges and aligning the printer multiple times, but since the print quality is still unacceptable, there may be other underlying issues. 

Here's a comprehensive guide to help you improve the print quality of your HP ENVY 7645:

For detailed instructions on how to perform the above steps, please click on the link below:

support.hp.com/us-en/document/ish_11705026-11705070-16

If this solution hits the spot, please come back and click "Accepted Solution" to help others find the answer. And if you'd like to say thanks, select "Yes" on the bottom left of the public post, as that would make our day! 

Take care, and have an amazing day!

Regards, 

Hawks_Eye