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HP Recommended
Photosmart 6510
Microsoft Windows 10 (32-bit)

Hello,

My printer doesn't print black after ink has been changed

Thank you for your help

JMCN

3 REPLIES 3
HP Recommended

@jpcn

 

Welcome to the HP Support Community.

 

Are you able to copy in black?

 

Try the steps from here: https://support.hp.com/in-en/document/c03760633

 

Let me know if this helps.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

 

Thanks!


I am an HP Employee

HP Recommended

My inkjet printer just stopped printing black even after putting in new cartridge. Any suggestions? thanks

HP Recommended

@Harold45

 

Welcome to the HP Support Community.

 

Which Printer do you have?

 

Thanks 🙂


I am an HP Employee

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