change from ink 953xl to 952xl

[RIDA99]

Dear HP Support Team,

I hope this email finds you well.

I am an HP printer user and am experiencing an issue with ink compatibility. I have been using 953XL ink, but I would like to switch to 952XL to ensure optimal printer performance.

Could you please inform me whether this change is possible and if there are any steps I need to follow to obtain the alternative ink? I would also appreciate any additional guidance to ensure high-quality printing continuity.

I look forward to your response with the necessary information to proceed accordingly.

Name: [rida nassar] Printer Model: [hp officejet pro] Email Address: [Edited] Phone Number: [Edited]

Best regards, [Rida]

[Kuroi_Kenshi]

Hi @RIDA99,

Welcome to the HP Support Community! 

Thanks for reaching out about your query regarding your printer!

We're thrilled to have the opportunity to assist you and provide a solution.

The HP OfficeJet Pro 7740 Wide Format All-in-One Printer is designed to use HP 952 and HP 952XL ink cartridges. The 953XL ink cartridges are not compatible with this printer model. It is important to always check the printer's specifications and use the recommended ink cartridges to ensure optimal performance and to avoid potential damages to the printer.

For your HP OfficeJet Pro 7740, you should use the following compatible ink cartridges:

• HP 952 Black Original Ink Cartridge (L0S49AN)
• HP 952XL High Yield Black Original Ink Cartridge (F6U19AN)
• HP 952 Cyan Original Ink Cartridge (L0S49AN)
• HP 952XL High Yield Cyan Original Ink Cartridge (F6U16AN)
• HP 952 Magenta Original Ink Cartridge (L0S52AN)
• HP 952XL High Yield Magenta Original Ink Cartridge (F6U17AN)
• HP 952 Yellow Original Ink Cartridge (L0S55AN)
• HP 952XL High Yield Yellow Original Ink Cartridge (F6U18AN)

To ensure high-quality prints and optimal printer performance, follow these steps:

Purchase the Compatible Ink Cartridges: Ensure you acquire the correct HP 952 or HP 952XL ink cartridges.

Install the Ink Cartridges: Follow the installation instructions provided in your printer manual to properly install the ink cartridges.

Update Printer Firmware: Ensure that your printer firmware is up to date to prevent any compatibility issues. You can update the firmware by accessing the printer's settings or through the HP website.

Print Quality Diagnostic: After installing the new ink cartridges, print a quality diagnostic report to check for any issues with the print quality.

I hope this helps.

I'm glad I could help! 😊 If this resolved your issue, please mark it as "Accepted Solution" and click "Yes" on "Was this reply helpful?" Your feedback not only keeps us going but also helps others find the solution faster! 👍✨

Take care and have an amazing day ahead! 🚀

Best regards,