change of country

[NMenon]

I had bought a HP deskjet printer all in one 3635 in UAE. Now i have shifted to India. I need to know what cartridge i can use here since the ones i get in UAE are not valid here in India. 

[Raj_05 · Accepted solution]

Hi @NMenon,

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

When you move to a new country with an HP printer like the DeskJet Ink Advantage 3635, it's important to check which ink cartridges are compatible with the local version of your printer. The cartridges you were using in the UAE may not be compatible in India due to different regional product lines.

For the HP DeskJet Ink Advantage 3635, you will need to use the ink cartridges available in India. In India, the printer is generally compatible with.

• HP 680 Black Ink Cartridge (CZ135AA)
• HP 680 Tri-color Ink Cartridge (CZ136AA)

These cartridges are commonly available in India. To ensure compatibility, check your printer’s model number and verify with the packaging of the cartridges before purchasing.

To perform a printer region reset you need to meet the following conditions.
 

1. You need to have the printer full feature software installed on your computer.

2. You need to have all the cartridges either from the region/country from where the printer was purchased originally or the new region/country to which you want to reset it to.

3. Make sure HP Smart App is installed too.

Do keep me posted.

Take care and have a good day.

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Alden4

HP Support