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- Printer Ink Cartridges & Print Quality
- disabling cartridge protection on an HP ENVY PRO 6430

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09-12-2024 06:58 AM
Product: HP ENVY Pro 6430 All-in-One Printer
Operating System: Microsoft Windows 11
I have beeen using ink cartridges from another company after cancelling my HP contract. These were working fine but now I'm getting an error message when I try to print - "Used or counterfeit cartidges detected". Any suggestions?
1 REPLY 1
09-12-2024 08:00 AM
Hello @pwilde2803 ,
welcome to the HP Poly community.
You are asking in the official HP community how to bypass the copy protection of an aftermarket Ink cartridge.
I am closing this post.
Best Regards
Steffen Baier
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Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.
Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
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