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I have beeen using ink cartridges from another company after cancelling my HP contract. These were working fine but now I'm getting an error message when I try to print - "Used or counterfeit cartidges detected". Any suggestions?

1 REPLY 1
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Hello @pwilde2803 ,

 

welcome to the HP Poly community.

 

You are asking in the official HP community how to bypass the copy protection of an aftermarket Ink cartridge.

 

I am closing this post.

 

Best Regards

 

Steffen Baier

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