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‎02-24-2021 02:24 AM

HP Recommended
Product: HP LaserJet Ultra M106w
Operating System: macOS 10.13 High Sierra

Hello! Please help me solve the printing problem. Q: Why do dots appear on the left edge of the paper when printing?test print.jpg

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4 REPLIES 4

‎02-24-2021 02:52 AM

HP Recommended

Measure distance between 2 dots in mm and post here.

It's probably defective toner.




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‎02-24-2021 11:48 AM

HP Recommended

Good day! Thanks for the help. Distance between 2 points 27 mm.IMG_9806.jpg

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‎02-24-2021 12:23 PM

HP Recommended

27.7 mm is the charge roller that is built into the cartridge and typically you cannot clean this and the cartridge must be replaced.

If you find the information provided useful or solves your problems, help other users find the solution easier by giving kudos and marking my post as an accepted solution.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



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‎02-24-2021 01:21 PM

HP Recommended

Thank! I'll try, unsubscribe about the result.

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