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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
smoggylass
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double sided printing

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envy 6234
Microsoft Windows 10 (64-bit)

Hi I have just installed the printer onto my laptop and everything seemed fine but I can't get the printer to print double sided, what am I doing wrong?

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Repairatrooper
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I have seen some cases where the installation fails to recognize that the printer is duplex capable. You can use HP Print and Scan doctor to try and automatically fix the issue or you can check the following.

 

On your PC, go to control panel>devices and printers and then right click on the icon for your printer and select "printer properties" from the drop down menu. Click on the device settings tab and scroll down until you find the duplex option and make sure it is set to installed.

duplex.jpg

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I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.


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