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faulty ink

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HP Office Jet Pro 6978 All-in-One INK 902

I saw something previously and now can't find the link about getting a rebate for faulty ink cartridges...........anyone have info on this? I couldn't print until I replaced ALL four of my cartridges even though they all showed FULL! Big expense!

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@ArnoldPalmer, Welcome to HP Support Community!
 

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details). 

 

If you are unfamiliar with how the Forum's private message capability works, you can learn about that here.

 

Thank you for visiting the HP Support Community.

TEJ1602
I am an HP Employee

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