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    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
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    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
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HP Recommended

Actually, just google 'HP firmware downgrade'.  There's plenty of websites that offer a downgrade process.  Be safe, run virus/malware scans on anything downloaded. Good luck.

HP Recommended

Good to hear that worked for you Phils

Which printer do you have?

Sadly, it doesn't work for me.

I have googled 'HP Firmware downgrade' and spent hours looking for anything to roll back the firmware on my

Office Jet Pro 8024

So far, nothing works.  HP are ignoring this

HP Recommended

I have the 6975 all-in-one, which is supported by these websites.  I do see that your printer is not, too bad! This has been going on for quite some time now, so I kinda doubt the HP is going to do anything about it, which is why I downgraded by sw/fw. Good luck.

HP Recommended

Can anyone help with this?

I'm still waiting on a reply from HP

HP Recommended

I had to change my blocked cartridges, They were identified as US not EU cartridges so genuine parts but regional coding on the cartridges.

HP Recommended

I have the same problem and am absolutely livid. We own 5 HP products including 3 laptops. Never again buying HP. They've effectively installed ransomware onto my printer and will only allow me to use it if i carry on paying them money.  This is no way to behave. You underhanded contemptible w@nkers

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