Please check this document to find the workaround solution for Print and Scan - HP Solution Center doesn't open
Resolve Windows 10 or update issues on HP computer or printer– Click Here
had defective ink cartridges- Inserted replacements from hp- now showing: use set up cartridges on the screen.
I don't have those, and I can't get passed the error message. tried unplugging and reinserting cartridges too. Please advise. I need my printer to work!
Go to Solution.
Welcome to the HP Support Community.
We'll have to perform a reset on the Printer for this. I have sent you a private message, for more details that cannot be shared in a public post.
Please do check your inbox on the forums page for the private message.
Let me know if this helps.
If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!
I am an HP Employee
Didn't find what you were looking for?
Ask the community