how do bypass setup cartridges on hp envy photo 7858?

[K43768]

I have had the HP 7858 for years, recently when rebooting got message saying to use setup cartridges.  Obviously don't have, can't print, is there a way to bypass this message.  Otherwise printer is useless.  Thanks.

[A_Gayathri]

Hi @K43768 ,

Welcome to HP Support Community!

To bypass the message on the printer the only option left is to perform an OOBE reset and re-initialize the printer. 

The reset instructions are specific for your printer and performing those steps on a different printer may brick the device.

I've sent you a private message with reset instructions, follow the reset instruction to perform a full reset and re-initialize the printer. 

In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name or simply click on this link.

Let me know if this helps.

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. 

[K43768]

Link does not work.  Please advise.  Thank you.

[A_Gayathri]

Hi @K43768,

Thank you for your response, I appreciate your efforts. As the issue persists, I am sorry to hear that I'm sending out a private message to assist you with the next course of action. 

Please check your Private message icon on the upper right corner of your HP Community profile Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link.

I hope this helps! Keep me posted for further assistance.

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!