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I am In Jamaica and get supplies from USA, but USA do not sell 954 cartridges which is what Printer in Latin America is set for. How do I reset the region to accept all the 952 cartridges I just bought online that are compatible if same printer is in USA?

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I notified the moderator that you need a region change.  The difficulty in changing the printers region code is explained in the article here.


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Thank you for trying but I am not a computer person and just need someone to walk me through it.  Your article repeats the problem I am having but not the solution.  I appreciate you trying though, Cheers.

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