cancel
Showing results for 
Search instead for 
Did you mean: 
Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
kemills1
New member
2 1 0 0
Message 1 of 3
86
Flag Post

how to clean HP smart tank printer heads

HP Recommended
Hp Smart tank plus 550 series
Microsoft Windows 10 (64-bit)

Hi Does anyone know how to perform a print head clean on the HP smart tank 550 printer. I´ve looked in the print doctor app but it seems useless. The manual mentions cleaning in the maintenance tab but I have no such tab in the HP software.  I´ve done on line searches but have found nothing so far. 

any help would be appiciated

Kev Mills

2 REPLIES 2
LowTek
New member
1 1 0 0
Message 2 of 3
Flag Post
HP Recommended

Tearing my hair out with this printer. Only been in 6 months and its the most unreliable and unhelpful item on my network.. Refuses to print and the icons are unhelpful and meaning less. There's no info inside the printer on what to do to get to the print heads. Plenty of ink - no need to change or renew - error messages useless - 'Smart' App says Ready to Print but printer says it has a problem. Click on any of the 'so useful' Help options offered and you're in for another hour wasted getting nowhere. DO NOT click the 'Can I Help' robotic option... it isn't very smart. How to clean? Why to clean IT's NEW! Having to go between the PC (W10) and the printer for every check needed defeats the entire object of remote WiFi printer. Going round in circles between PC 'Help' responses and printer blinking with no message. WiFi is fine. Is this the new HP Dumb Tank? Not cheap either for being so frustratingly dumb. IMHO.

0 Kudos
Tags (1)
kemills1
Author
New member
2 1 0 0
Message 3 of 3
Flag Post
HP Recommended

Can’t help but you’re not alone. I can’t even find anything about cleaning the print head after hours of installing useless apps and software.

0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation