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HP Recommended
hp officejet pro 8610
Microsoft Windows 10 (32-bit)

go where  to update firmware for pro 8610 to be compatible for ink cartridge 959XL (CN045AA)

1 REPLY 1
HP Recommended

@jefferykwan, Welcome to HP Support Community!

 

Here is the link- 

 

Update the printer firmware

Download available firmware updates from the HP website

With the printer on and connected to the computer, go to HP Customer Support - Software and Driver Downloads, and then identify your printer. Look for and install any available firmware updates. Refer to the document HP Printers - Updating or Upgrading Printer Firmware

 

If there is an error on the printer, kindly elaborate on the issue for further assistance.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

TEJ1602
I am an HP Employee

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