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‎10-09-2020 02:59 AM

HP Recommended
Product: F4580
Operating System: Microsoft Windows 10 (64-bit)

Hi, my deskjet F4580 doesn't recogniz original black cartdrige. How can i resolve? i've already tried to reset the printer  , install and uninstall the cartdrige but .. nothing. Thank for your answer.

Category:
1 person had the same question
1 REPLY 1

‎10-11-2020 06:15 AM

HP Recommended

@Daniele0612, Welcome to the HP Support Community!

 

Do you get any errors or blinking lights on the printer?

Is the color ink cartridge working fine?

 

Kindly perform the steps mentioned in this document to resolve this issue - HP Printer Does not Print and Error Indicates Faulty Ink Cartridge

 

If the issue persists, please reach out to the HP Technical Support team in your region regarding the service options. 

You may create a case on the website to obtain a case number if required. Kindly watch this video to know how.

 

Keep me posted for any other assistance.

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

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