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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
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- Printer Ink Cartridges & Print Quality
- hp deskjet ink advantage 1115 prints with stripes
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01-02-2021 07:05 AM - edited 01-02-2021 07:21 AM
Hello! Printer prints with stripes, standard maintenance methods do not help. The cartridges are original, the alignment is complete, an external examination of the internal parts of the remarks and malfunctions were not found. Also, the stripes do not disappear when changing cartridges to others. Please help me to determine the cause of the stripes!
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Accepted Solutions
01-11-2021 10:20 PM
@BarsiG90, Welcome to HP Support Community!
If you have already performed the steps from the document Fixing Print Quality Problems and the issue persists, it could be a hardware failure.
Please reach out to HP Support in your region regarding the service options for your printer.
Hope this helps!
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!
TEJ1602
I am an HP Employee
01-11-2021 10:20 PM
@BarsiG90, Welcome to HP Support Community!
If you have already performed the steps from the document Fixing Print Quality Problems and the issue persists, it could be a hardware failure.
Please reach out to HP Support in your region regarding the service options for your printer.
Hope this helps!
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!
TEJ1602
I am an HP Employee
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