i just installed the new printer and i cant print a notepad it prints blank

[tmoney3]

hp officejet pro 8035e prints blank pages when i try to print something i wrote on  notepad

[Garp_senchau]

@tmoney3, Welcome to HP Support Community,

Thank you for posting your query; I’m here to help by guiding you through steps to resolve this issue

If your HP OfficeJet Pro 8035e printer is printing blank pages from Notepad or any other application, you can follow these troubleshooting steps:

Check Ink Levels: Ensure that there is sufficient ink in the cartridges. You can check the estimated ink levels via the printer’s control panel or the HP Smart app.

Print a Test Page: To determine if the issue is specific to Notepad or the printer:

• Access the printer control panel.
• Find the option to print a test page which checks the printer's functionality.

Reinstall the Printer Driver: Outdated or corrupted printer drivers can cause issues:

• Go to the HP website at HP Drivers & Downloads and download the latest driver for your printer model.
• Uninstall the current driver and install the new one.

Check Printer Settings: Ensure that the printer settings are correct:

• Make sure the paper size and type in the printer driver match the paper loaded in the tray.
• Verify that all pages are set to “Print” and not “Do Not Print.”

Run Printer Diagnostics: Use HP’s diagnostic tools:

• Open HP Smart app and run any available diagnostic tests to identify and fix issues.

Evaluate Printhead Condition: Issues with the printhead can cause blank pages:

• Use the cleaning utility in the HP software to clean the printhead.

Check Connectivity: Ensure a stable connection between your computer and the printer whether using USB or wireless setup.

Test Printing from Other Applications: Try printing a document from another application to see if Notepad is the issue.

Additional Troubleshooting

• Firmware Update: Ensure that your printer's firmware is up-to-date. You can check for updates on the HP support website.
• Alignment and Cleaning: Perform printhead alignment and cleaning through the printer's maintenance settings.

Also, you may refer to this guide: HP printer prints blank pages | HP® Support

I hope this helps.

Please feel free to reply here if you have any questions or if you need further clarification on any of the steps. 

Take care and have a good day. 

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Regards,