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HP Deskjet D2660 Printer

I purchases HP ink 65 because the box had my printer Deskjet 2680 on it.  Got home and the cartridge fits in fine but what work with printer.  Discovered that I should have purchased HP ink 60.  I tried to return the 65 but Walmart wouuldn't accept return because the ink wasn't in the box.  

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Hi @pilot1979,

 

Welcome to the HP Support Community. 

 

You may talk to HP support for the available options for this issue.

 

I've sent you a private message with the steps to talk to HP Support. In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name or simply click on this link

 

Take care and have a great day ahead! 

Rainbow23 - HP Support.
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