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Microsoft Windows 10 (32-bit)

I refilled colored ink container.    Printer does recognize it as full and does not use this color when asked to print a colored photo.

1 REPLY 1
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@rocket131

 

Welcome to the HP support community.

 

I understand that your printer is not printing in color, I am glad to assist you.

Did you make a copy and check if that works fine?

 

Meanwhile:-

Print a Print Quality Diagnostic Page

On the printer control panel, swipe left, and then touch Setup .

Touch Tools, and then touch Print Quality Report.

If that does not print fine, follow the steps mentioned in this HP document for further assistance:- Click here

 

Keep me posted.

If this helps, please mark the public post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

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