instant ink program

[TWOHUTTO]

i cancelled the instant ink program on my hp printer but it says printer won't function without it.

[Raj_05]

Hi @TWOHUTTO,

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

It sounds like your HP ENVY Photo 7155 printer is prompting you with a message stating that it won't function without the Instant Ink program. This might happen if your printer was enrolled in the HP Instant Ink program, which provides ink cartridges automatically when your printer detects it's running low on ink.

When you cancel the Instant Ink program, your printer might still have some residual settings or configurations related to it. 

Here's what you can try to resolve the issue:

• Restart the Printer: Sometimes, a simple restart can help clear any lingering issues. Turn off your printer, wait for a few moments, and then turn it back on.
• Update Firmware: Ensure your printer's firmware is up to date. Sometimes, outdated firmware can cause compatibility issues with changes in services like Instant Ink.
• Reset Printer to Factory Settings: Resetting your printer to its factory settings can often resolve such issues. However, keep in mind that this will also erase any custom settings you have configured. Refer to your printer's manual for instructions on how to perform a factory reset.

By going through these steps, you should be able to resolve the message stating that your printer won't function without the Instant Ink program.

I hope this helps.

Take care and have a good day.

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Alden4

HP Support