instant ink

[DH278]

I was subscribed for instant ink. I dont use my printer too much for that offer. i was paying every month for ink I was not using. Then I unsubcribed.  my printer says is offline.  Thats what I want. to use my printer without subscription.Now I can not print using the printer. Please help to unsubscribed completedly.

[Nal_NR]

Hi @DH278,

Welcome to the HP Support Community. 

I'd be happy to help you! 

If you wish to discontinue the instant ink subscription and to get this sorted, I would need a few details. 

Since the instant ink account details are confidential, please send me the required information via private message.

I am sending you a private message with the information required. Please check the mailbox icon at the top-right corner of this screen.

Please check your Private message icon on the upper right corner of your HP Forums profile,

Next, to your profile Name, you should see a little blue envelope, please click on it.

I hope this helps resolve this issue completely,

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Yes" on the bottom right to say “Thanks” for helping