instant ink

[KaraT87]

I just replaced a printer and have new instant ink for my old printer. Can I exchange them?

[Dragon-Fur]

@KaraT87 

Welcome to the HP Community --

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@KaraT87 wrote:

I just replaced a printer and have new instant ink for my old printer. Can I exchange them?

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Sorry, No.

Instant Ink cartridges only work with an active subscription.

The cartridges remain the property of HP.

After the subscription is terminated for any reason, all Instant Ink / Subscription cartridges should be returned to HP.

What?

You never owned the ink - it was supplied as part of the print-by-page plan.

and

Selling the ink yourself won't work - the cartridges are locked against outside use.

HP Instant Ink - Recycle HP Instant Ink Cartridges / Subscription Cartridges

 HP Instant Ink - Recycle HP Instant Ink Cartridges

Instant Ink >> Details / How-to / Articles / >>>> Contact Information <<<<

 -- No Joy?

Comments, questions, objections, or need information not found online at the  Get HP Instant Ink Support Website ?

Your faster option:

Contact the team at  HP Instant Ink Support during business days and hours available in your region.

OR

Active Subscription?

Choose to continue to wait here in the HP Community for an agent to find and respond to your question.

When necessary, Agents can access private information.

Waiting is not faster – our HP Community is not  HP Instant Ink support  – Waiting generally works.

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