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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
Captain Elbow
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m252dw - black ink not printing on the page right side

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m252dw
Microsoft Windows 10 (32-bit)

Have seen lots of posts on this, but no solution that works for me. Colors print fine. All toner cartridges are new. Black still does not print on right side. Tried every troubleshooting tip I can find. Is the printer doomed for the garbage?

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sandytechy20
HP Support Agent
HP Support Agent
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@Captain Elbow

 

Welcome to the HP support community.

 

If you have tried all the steps mentioned in this HP document:- Click here

And still, if the issue persists, this could be a hardware issue.

I request you to talk to HP support.

They might have multiple options to help you with this.

  1. Click on this link - https://support.hp.com/us-en/contact-hp?openCLC=true
  2. Select the country.
  3. Enter the serial of your device.
  4. Select the country from the drop-down.
  5. Click on "Show Options".
  6. Fill the web-form. A case number and phone number will now populate for you.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

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