• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
If you're having print quality issues Click here for more tips!
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
HP Recommended
HP Officejet Pro 8610 e-All-in-One Printer

HP printer  Office Jet pRO 8610.  About a week ago the printhead failure, missing or inorrectly installed message apeared.  No change of cartridges.  Printer had been working well for years.  I had done nothing with the cartridges that had been in the printer for months.  The printer will not print, how can I fix this problem?  I am not experienced at this sort of thing and have been working on the problem for the pat several hours.  Is there a HP printer repir shop in the Atlanta Georgia area?

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.