my cp 1215 laser printer has a yellow border around the outside of the text when i print red text

[Bruce253]

when i print blue text a red border surrounds the outside of the text.  black prints fine.

Bruce Duncan  please respond

[Max3Aj]

Hi @Bruce253, Welcome to HP Support Community. 

Thank you for posting your query, I will be glad to help you. 
The issue you're experiencing with your HP Color LaserJet CP1215—where colored text prints with an unwanted color border—suggests a problem with color calibration, toner alignment, or possible contamination inside the printer. Here are some steps to troubleshoot and fix the issue:

Print a Supplies Status Page

This will help you check toner levels and if there's any indication of a problem with a specific cartridge.

• Go to Devices and Printers > Right-click on HP Color LaserJet CP1215 > Select Printer Properties > Click Print Test Page.
• If one toner cartridge is low or defective, replacing it may resolve the issue.

Perform a Color Calibration

• Open the HP Toolbox (installed with your printer driver).
• Navigate to Device Settings > Print Quality.
• Select Calibrate Color and follow the instructions.
• Print a test page and check if the issue is resolved.

Check for Toner Contamination or Defects

• Remove each toner cartridge and inspect the drum and contacts for excess toner buildup.
• If toner is leaking or unevenly distributed, try shaking the cartridge gently to redistribute the toner.
• If a cartridge looks damaged or is near the end of life, consider replacing it.

Clean the Laser Scanner Assembly

• Dust or toner buildup on the laser scanner mirror can cause color misalignment.
• Power off the printer, remove the toners, and use a dry, lint-free cloth to gently wipe the internal optics if accessible.

Update or Reinstall Printer Drivers

• Since you're using Windows XP, ensure you have the latest drivers from HP official site.
• Try reinstalling the printer drivers if the problem persists.

Print a Different File Format

• Sometimes, PDF or Word documents may handle colors differently. Try printing from different applications to see if the problem persists.

I hope this helps. 

Take care and have a good day. 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping! 

Max3Aj

HP Support