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HP ENVY 4527 All-in-One Printer

my galaxy hp envy has stopped printing items I send from laptop in colour, But it will copy something I put on it in colour.

 

I have uninstalled it and finally reinstalled it and still the same, I cant find a colour option anywhere when I set up a print job

1 REPLY 1
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Hi @Chyburne,

 

Welcome to the HP Support Community. 

 

I'd be happy to help you! 

 

To be able to answer you effectively, we need some information.

 

Update the firmware by selecting your current OS. Click here

 

Are you getting any errors?

 

Meanwhile, You may refer to this document.

 

Hope this helps! Keep me posted for further assistance.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Nal_NR-
HP Community Moderator



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