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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
MAL100
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my hp 285 stopped putting ink on paper

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had the printer for only a year, original cartridges at 70% left on them. printer started to print lighter and lighter to the point that the color and black barely show up. do i need a maintenance kit?

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Betty0610
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@MAL100

 

Welcome to the HP Support Community.

 

You can the steps from here: https://support.hp.com/us-en/product/hp-color-laserjet-pro-m282-m285-multifunction-printer-series/29...

 

Let me know if this helps.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!

 

Thanks!

 

Have a great day!


I am an HP Employee

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