my hp office jet 5258 is printing blank pages, I am no out of ink

[zack611]

hp office jet 5258 printing blank pages

[Kuroi_Kenshi]

Hi @zack611,

Welcome to the HP Support Community! 

Thanks for reaching out about your query regarding printer printing blank pages!  

We're thrilled to have the opportunity to assist you and provide a solution.

Follow these troubleshooting steps:

Basic Checks

• Ensure the printer has enough black and color ink (even if printing in black only, some HP printers require both).
• Remove and reinstall the cartridges to ensure they are properly seated.
• Use genuine HP ink cartridges, as third-party ones may not work correctly.

Clean the Printhead

Use Printer's Cleaning Utility

• On the printer's control panel, go to Setup → Printer Maintenance → Clean Printhead.
• The printer will run a cleaning cycle. Try printing again.

Manually Clean the Printhead

• Turn off the printer and unplug it.
• Remove the ink cartridges.
• Use a lint-free cloth lightly dampened with distilled water to clean the copper-colored contacts on the cartridges and the printhead.
• Let them dry completely before reinstalling.

Check Print Settings

• On your computer, go to Control Panel → Devices and Printers → Right-click on your printer → Printer Properties.
• Ensure the Paper Type is set correctly (Plain Paper for regular printing).
• Check that Grayscale Printing is disabled if you want color prints.

Run a Print Test

Print a Test Page

• On the printer, go to Setup → Reports → Print Quality Report.
• If the page is blank or faded, the issue is likely with the ink system.

Perform a Hard Reset

• Unplug the printer while turned on and wait 60 seconds.
• Plug it back in and turn it on.

Reinstall Printer Drivers

1. Uninstall the HP printer software from your computer.
2. Download the latest drivers from HP’s website.
3. Install the new drivers and restart your computer.

Let me know if you need help with any of these steps! 😊

I'm glad I could help! 😊 If this resolved your issue, please mark it as "Accepted Solution" and click "Yes" on "Was this reply helpful?"—your feedback not only keeps us going but also helps others find the solution faster! 👍✨

Take care and have an amazing day ahead! 🚀

Best regards,