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My ink that I got was defective. I just went to put the tri color in and the tape was already off, along with the copper dots.

1 REPLY 1
HP Recommended

Hi @Critterbeans,

 

Welcome to the HP Support Community.

Thank you for posting your query. I will be glad to help you.

 

I see that you are looking for help with your instant ink account cartridge that is .

 

To validate your instant ink subscription and help you with the replacement ink caretridge, we need some information related to instant ink account. This information cannot be shared on a public post.

 

I have sent you a private message to get this information. Please reply to this in a private message.

 

To access your private messages, click the Private message icon on the upper right corner of your HP Community profile Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link

 

Take care and have a good day.

 

Irwin6

HP Support

Irfan_06-Moderator
I am an HP Employee

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