my printer has ink stains along the right side of paper when printing

[DrJohn97-79]

When I print with my laserjet PropMFP227fdw the right side of the paper is covered in ink, how do I fix it?

[Nal_NR]

Hi @DrJohn97-79,

Welcome to the HP Support Community. 

I'd be happy to help you! 

I understand that you are having issues with the print quality.

Step 1: Use genuine HP toner cartridges

• HP recommends that you use genuine HP ink or toner supplies. HP cannot guarantee the quality or reliability of non-HP or refilled cartridges. If you do not use genuine HP cartridges, the steps in this document might not resolve the issue. To check the authenticity of your cartridges, go to the HP anti-counterfeit webpage (in English).
• Purchase replacement cartridges and other supplies from the HP Store or local retailers.

Step 2: Check the paper

• The quality and type of paper can affect the print job. Follow these guidelines to make sure that the paper is appropriate. If it is not, load an appropriate paper type.

• NOTE: To purchase paper in the United States and Canada, go to the HP Store.

• Use paper that is designed for use in HP LaserJet printers. Do not use paper that is designed only for inkjet printers.
• Do not use paper that is too rough. Smoother paper might result in better print quality.
• After loading the appropriate paper in the tray, try to print. If the issue persists, continue to the next step

Step 3: Check the EconoMode setting

• EconoMode is an option for printing that uses less toner. However, using EconoMode can reduce print quality.
• If the entire page is too dark or too light, the EconoMode setting might be enabled. HP does not recommend the full-time use of EconoMode. If EconoMode is used full-time, the toner supply might outlast the mechanical parts in the toner cartridge. If print quality begins to degrade and is no longer acceptable, replace the toner cartridge.

Click here for the remaining steps.

Update the firmware. Click here.

Hope this helps! Keep me posted for further assistance

Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.