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‎02-15-2025 09:08 AM

HP Recommended

Printer says,  can't work until enrolled in instant ink.  I am.  Have followed directions at least 5 times. what do i do? Every things says it is connected. correctly. even in the printer . 

Category:
1 REPLY 1

‎02-19-2025 02:41 PM

HP Recommended

@TedGia, Welcome to HP Support Community.    

  

Thank you for posting your query, I will be glad to help you. 

  

I would need to know a few details regarding your Instant ink account to help you get the ink cartridges sorted. Since the instant ink account details are confidential, please send me the required information via private message.    

  

To access your private messages, simply click the private message icon on the upper right corner of your HP Support Community profile, next to your profile name. 

You can use this link as well: Private Messages - HP Support Community 

  

To locate your account, please provide:

 

Your registered email address 

Your Instant Ink account ID 

Serial number of your printer enrolled in instant ink 

Confirm your address

 

Please provide the information in private only!

  

Take care and have a great day ahead! 

  

Best Regards, 

ZOEY7886
I am an HP Employee

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