no longer use instant ink, have message to reconnect do not want to

[ladygirl]

have a hp envy 7100 no longer use hp instant has been canceled for months. Printer screen is telling me I cannot use cartridge until I enroll in HP Instant Ink. How can I reset my printer to ov

[ladygirl]

I want to override that printer message

[Jay_G24 · Accepted solution]

Hi @ladygirl,

Could you share an image of the cartridges with the number facing the camera?

Let me know. 

And, Welcome to the HP Support Community

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

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Have a great day!

[ladygirl]

 

[Jay_G24]

HP Instant Ink cartridges do not work after the end of your current billing period, and you are required to return them to HP. To continue printing after your billing cycle ends, make sure you replace the instant ink cartridges with regular cartridges.

Let me know!

[ladygirl]

I will let you know after replacing new hp cartridges that are not instant ink on them. 

[Jay_G24]

Alright, keep me posted!

[ladygirl]

reset printer added new HP cartridges and is now working

[Jay_G24]

That's great! Happy to hear that.

 If you need further assistance feel free to reach out to us.

Have a great day ahead!

Please click “Accepted Solution” on my public post if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!