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‎01-22-2021 11:56 AM - last edited on ‎01-26-2021 10:33 AM by Retired

HP Recommended
Product: Serial number: [Personal Information Removed]Product number:M2U75A. all in one 5255
Operating System: iOS

i just bought a cord to use this printrr which is a piece of junk. not like my old office jet. cartridge holder down clip broken off somewhere. i had this in storage while i moved. cant get any support. and why on earth they try to het money to print? i am NOT paying to print what i just realized to get the manual!!! u cant even fill out online for contact.  stupid virtual   ready to junk this and have used like no more than 3 times in one year. of course expired warranty. JUNK

Category:
3 REPLIES 3

‎01-27-2021 05:08 AM

HP Recommended

@trishh4, Welcome to the HP Support Community!

 

Click here to download/view the User Guide. If the cartridge holder is damaged, the printer has to be serviced/replaced. 

 

To know how to replace the ink cartridges refer to - Replacing Ink Cartridges

 

Please reach out to the HP Support in your region regarding the service options for your printer. 

 

If the printer is out of warranty, I suggest you upgrade the printer. You may visit Hp Store to check the available printers.

 

Keep me posted for any other assistance.

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

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‎02-13-2021 07:09 AM

HP Recommended

that is EXACTLY in every way what i am going through!!!! what did u do???

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‎02-16-2021 12:43 AM

HP Recommended

@trishh4

 

I don't understand. This is a damage done to the printer and has to be replaced. Contact the HP Support team for assistance.

 

Keep me posted for any other assistance.

KUMAR0307
I am an HP Employee

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