Please check this document to find the workaround solution for Print and Scan - HP Solution Center not working : Adobe Flash Player Error and Unable to scan
Resolve Windows 10 or update issues on HP computer or printer– Click Here
not printing black on printouts.
Welcome to HP Support Community
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To assist you better please provide me provide me with the product model or the product number
You can refer to this Link: hp.care/2bygf7l for help in locating the Product Number.
KrazyToadI Am An HP Employee
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