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HP Recommended
Deskjet 3755
Microsoft Windows 10 (64-bit)

I have a Deskjet 3755 which uses cartridge #65. However, I´m outside US - currently in Brazil - and this ink cartridge is not for sale here. I bought one which was supposed to be compatible - # 664 -, however, the printer didn´t recognize this cartridge. 

What can I do?

1 REPLY 1
HP Recommended

@bibmazur 

 

Please look at the following table

 

Ink cartridge information for HP DeskJet 3700 All-in-One Printer series.
Ink cartridge description
North America and Asia Pacific (excluding India, China, and Indonesia)
Western Europe
Middle East, Africa, Latin America, and CIS
China, India, and Indonesia
Black ink cartridge
HP 65 Black
HP 65XL Black
HP 304 Black
HP 304XL Black
HP 123 Black
HP 123XL Black
HP 803 Black
HP 803XL Black
Color ink cartridge
HP 65 Tri-color
HP 65XL Tri-color
HP 304 Tri-color
HP 304XL Tri-color
HP 123 Tri-color
HP 123XL Tri-color
HP 803 Tri-color
HP 803XL Tri-color

 

That means you have to buy HP 123 in Brazil BUT you need to use the following instructions to be able to use HP 123 cartridges otherwise they won't work

 

           https://h30434.www3.hp.com/t5/Printers-Knowledge-Base/HP-Printer-purchased-in-a-different-country-ne...

 

Regards.

BH
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