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HP ENVY Inspire 7220e All-in-One Printer

I would like to perform an OOBE reset so that I can use any cartridges that I purchase. Kindly provide the instructions on how to do this

thanks

1 REPLY 1
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@DRMABONC, Welcome to the HP Support Community!  

  

Thanks for reaching out about your query regarding Performing an OOBE Reset on HP ENVY Inspire 7220e All-in-One Printer! 

We're thrilled to have the opportunity to assist you and provide a solution.  

  

An Out-Of-Box Experience (OOBE) reset effectively restores your printer to its initial setup state. Please follow these steps to perform an OOBE reset on your HP ENVY Inspire 7220e All-in-One Printer:

 

Power Off the Printer:

  • Ensure the printer is turned off. If it is already on, press the power button to switch it off.

Unplug the Power Cord:

  • Disconnect the power cord from the back of the printer and from the power source.

Wait for 1 Minute:

  • Allow the printer to sit without power for at least one minute. This helps to clear any residual memory.

Reconnect the Power Cord:

  • Plug the power cord back into the printer and then into the power source.

Power On the Printer:

  • Turn on the printer by pressing the power button.

Perform the OOBE Reset:

  • On the printer control panel, tap the Home button.
  • Navigate to the Settings menu.
  • Tap Printer maintenance.
  • Select Restore or Restore Settings.
  • Choose OOBE Reset.

Confirm Reset:

  • Follow the on-screen instructions to confirm the reset process.

Initial Setup:

  • After the reset, the printer will start the initial setup process.
  • Follow the prompts on the control panel to set the language, country/region, date, and time.

Install Cartridges:

  • When instructed, install any new or existing cartridges you have. The printer should accept these cartridges now.  

 

Hope this helps! 

Take care, and have an amazing day!  

  

Did we resolve the issue? If yes, Please consider marking this post as "Accepted Solution" and click "Yes" to give us a helpful vote - your feedback keeps us going!  

  

Regards, 

ZOEY7886
I am an HP Employee

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