printer error B8158375

[AnaH2]

HP Office Jet Pro 9018 error message B8158375. 

[Raj_05]

Hi @AnaH2,

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

Error code B8158375 on an HP OfficeJet Pro 9018 printer typically indicates a hardware issue or a problem with the printer's firmware. Here are a few steps you can try to resolve the issue.

• Restart the Printer: Sometimes, a simple restart can fix temporary glitches. Turn off the printer, unplug it from the power source, wait for a few minutes, then plug it back in and turn it on again.
• Update Firmware: Check if there are any firmware updates available for your printer. Updating the firmware can often fix bugs and improve the printer's performance. You can usually find firmware updates on the HP support website.
• Check for Paper Jams: Ensure there are no paper jams or obstructions in the printer. Even a small piece of paper stuck inside the printer can cause error messages.
• Reset the Printer: You can try resetting the printer to its factory settings. This can often resolve various issues. Look for the reset option in the printer's menu or consult the user manual for instructions on how to perform a reset.

If none of these steps resolve the error, it's possible that there's a more serious hardware issue with the printer.

I hope this helps.

Take care and have a good day.

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Alden4

HP Support